FAQs

Got a question? Find your answer here! If not, give us a ring on 0151 928 1411

  • What are your opening hours?

    Monday - Saturday 8am - 5.30pm

    Sunday - 9.30am - 4pm

  • Do you sell ..........?

    We stock over 30,000 lines, covering everything you need for your home, garden and DIY project , so give us a call and we can confirm that we have it in stock!

  • Do you deliver?

    Yes, we offer a free local delivery service for postcodes L23, L22, L21, and L20 when you spend £50 +. We can deliver further afield, and for sales less than £50 - give us a call for more details.

  • Do you guarantee your goods and what is your returns policy?

    We are happy to refund/exchange any goods in their original packaging and fit for re-sale with your receipt.  Faulty goods may be returned within their guarantee time, or within 1 year if no guarantee time is specified.

  • Do you price match?

    Yes - We are confident that the goods we sell always offer good value, but if you find the exact same item cheaper, in stock, and instore elsewhere within a 10 mile radius, we'll be happy to match it.

  • Do you sell gift vouchers?

    Yes, we sell Tony Almond gift vouchers. And Valerie's Coffee gift vouchers.

  • Do you offer trade accounts?

    Yes, apply in store.

  • Are dogs allowed?

    Yes, well behaved dogs are welcome.

Still have a question?

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