Tony Almond Home & Garden Privacy Policy  

This Privacy Policy outlines Tony Almond Home & Garden ("we", "our", or "the Company") practices with respect to information collected from users who access our website at www.tonyalmond.co.uk ("Site"), visit our store at 52-54 South Rd, Waterloo, Liverpool L22 5PQ, or otherwise share personal information with us (collectively: "Users").

Processing of Personal Information

Processing of your personal information (meaning any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you, providing you with our services, protecting our legitimate interests, and for compliance with legal and financial regulatory obligations to which we are subject.

When you use the Site or visit our store, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read this Privacy Policy and use it to make informed decisions.

Information We Collect

We collect two types of data and information from Users:

1. Non-Personal Information

This type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site. Non-personal Information may include:

Aggregated usage information.

Technical information transmitted by your device (e.g., the type of browser and operating system your device uses, language preference, access time, etc.).

Information on your activity on the Site (e.g., pages viewed, browsing patterns, clicks, and actions).

We use this information to enhance the functionality of our Site and improve the user experience.

2. Personal Information

This type of information is individually identifiable information, namely information that identifies an individual or may, with reasonable effort, identify an individual. Such information includes:

Device Information:
We collect Personal Information from your device, such as geolocation data, IP address, unique identifiers (e.g., MAC address and UUID), and other information related to your activity on the Site.

Registration Information:
If you register on our Site or sign up for updates, we may collect information such as your full name, email address, physical address, and phone number.

Purchase and Payment Information:
When you make a purchase in our store or through our Site, we collect information related to the transaction, including billing and shipping details, payment method, and contact information.

Communication Information:
If you contact us directly (e.g., by phone at 0151 928 1411 or via email), we may collect additional information such as the content of your communication, your contact details, and any other information you choose to provide.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and operate our services.

To process and fulfill orders made through our Site or in-store.

To communicate with you, respond to inquiries, and provide customer support.

To improve and personalize your experience on our Site.

To send marketing communications, where permitted by law.

To comply with legal and regulatory requirements.

Sharing Information with Third Parties

We do not rent, sell, or share your Personal Information with third parties except as described in this Privacy Policy. We may share information in the following circumstances:

With Service Providers: We may share information with trusted service providers who perform services on our behalf (e.g., payment processors, delivery companies).

For Legal Reasons: If required by law or to protect our rights, property, or safety, we may disclose information to relevant authorities.

Retention of Information

We retain Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

User Rights

As a User, you have the right to:

Access the Personal Information we hold about you.

Request correction or deletion of your Personal Information.

Withdraw consent for processing your Personal Information where applicable.

To exercise these rights, please contact us at privacy@tonyalmond.co.uk or call us at 0151 928 1411.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. For more details, please refer to our Cookie Policy.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review our Privacy Policy periodically.

Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Tony Almond Home & Garden
52-54 South Rd, Waterloo, Liverpool L22 5PQ
Phone: 0151 928 1411
Email: tonyalmondltd@hotmail.co.uk
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